Frequently Asked Questions
Why So Cheap?
Because there are no showroom overheads the prices can be offered at a very low level. The car itself comes straight to you from the vehicle supplier with all the usual warranties etc - and you deal DIRECT for total safety! We set up the deal for you at the agreed price - no haggling, no worries, no hidden costs, no hassles!
Are These Cars Pre-Registered?
Most are 1st registered to you unless clearly stated on the site.
Can I Order A Very Specific Car?
Yes you can order a car with any factory options you like and delivery time will just depend on what is normal from that specific manufacturer. The only exception to ordering a specific car is where the vehicle might be at a special short term discount which may only apply to cars that are avilable from stock.
Who Do I Pay?
You pay NOTHING to us!
You pay the supplier directly for total safety (and we only use the best, most reliable suppliers!).
How Do I Pay?
Normally a £500 deposit by credit card etc, the balance by debit card or instant bank transfer. Or if it's on finance then the finance company will pay the supplier direct.
Is VAT Included On The Car Prices?
Yes our prices are always quoted as fully 'on the road'.
Can I Collect The Car?
Usually the car has to be delivered to ensure it is going to a private customer. Sometimes this is trailer delivered although usually it's a very careful and professional driven delivery although you can request a trailer price. Some cars can be collected from the dealer.
What About Servicing & Warranty?
The 3 year warranty is valid at any of the manufacturers UK dealerships and you can have it serviced at any of their or an independent dealership using approved parts.
Cash or Finance?
You can pay cash or organise your own finance. We can also provide finance quotations.
We can take part exchange at trade value. You are usually best selling your car privately of course.
What If A Fault Develops On The Car?
You should be covered for three years with the warranty which is valid at any of the manufacturers dealerships throughout the UK.
What If The Car Is Damaged On Delivery?
Well it's an extremely rare occurrence because the last thing the dealer wants is a returned car, so you can rest assured it will be delivered with utmost care! But if anything did go wrong then of course the supplying dealer would rectify the problem either locally or brought back to them.
How Long Is Delivery Time?
If the car is in stock then it can just be 7-10 days but if it has to be factory ordered then it will depend on the normal factory order time from that particular manufacturer - it will be the same delivery time as from any dealer.
Can I Get A Test Drive First?
Not with these internet deals. The prices are kept low because there are no showroom overheads like test drive facilities etc.
But Am I Safe Buying Through The Internet?
We take no money ourselves so that you can deal directly with the supplier for absolute safety. You can usually gain extra peace of mind for yourself by paying the deposit by a credit card - which automatically protects you by law for virtually the full amount under the Credit Consumer Act.
TERMS AND CONDITIONS
Please read the following terms and conditions. These terms are in conjunction with the terms of any agreement from the appropriate vehicle supplier or finance provider and do not affect your statutory rights.
The www.newlowpricecars.co.uk (the WebSite) is owned and operated by Gleneve (We) and provides:
a) A vehicle pricing and availability service
b) A vehicle purchasing service for customers (You) wishing to buy a vehicle from a third party dealer.
We endeavour to secure the best vehicle price and availability from the appropriate car dealer and supply you the customer with that information. If the information is satisfactory the customer can then use our Purchasing Service.
We charge no fees to the customer. We receive a small commission from the supplying dealer on completion of the deal with the customer. We receive a small finance fee for any finance deals.
3. Finance Services
We do not provide any finance arrangements ourselves but can put the customer in touch with the supplying dealership who will provide a finance quote. Should you proceed you will be subject to their own terms and conditions.
4. The WebSite
We prohibit the use of the WebSite for any illegal or unlawful purpose.
The WebSite is designed for use by those at least 18 years old and a UK resident with a UK driving licence.
We endeavour to provide accurate information on the site but cannot be held liable for any mistakes due to human error so ask all customers to not rely fully on any information provided but to also verify it with the supplying dealer or ask us to verify. We will immediately correct any error reported.
Google adwords sometimes appear on the site and we have little control over the content that appears.
5. Customer Enquiries
The customer has the responsibility of ensuring their enquiries contain accurate requests and information and by enquiring you allow us to contact you by phone or email as appropriate and to reasonably follow up on the request to enquire if there is any further interest.
6. Personal Information
We reserve the right to require certain information in the process of your enquiry or purchase but we will fully respect your privacy and fully operate under the rules of the Data Protection Act. No data other than name and email is stored for longer than absolutely necessary and we will never give your details to anyone other than the supplying dealer or finance company as necessary.
8. Purchasing A Vehicle
Should you wish to proceed with an offer we will then take all of your details and pass them on to the appropriate dealership who will then contact you to confirm the deal and take a deposit. You will then be subject to their own terms and conditions, which you are advised to fully read before proceeding. If you require to alter anything whilst the vehicle is on order you can either contact us or the dealer. All payments are made directly to the dealer and we take no money at all.
9. Vehicle Delivery
We will advise you of an approximate delivery date during the enquiry process and the dealer will then give you a more accurate date when you are ready to order. We have no control over the delivery date but we will help ensure it is a reasonably appropriate and accurate one.
Part exchange vehicles can be accepted and a quote will be provided based on your accurate description of the car.
11. Cancellations and Refunds
As all deals are directly with the supplying dealership you will be subject to their individual terms and conditions but these will not affect your statutory rights covered by the Sale of Goods Act, Distance Selling Directive, Finance Act etc, giving you various rights including the right to cancel within 7 days or 14 days if a finance agreement. We ask you to carefully read all terms and conditions provided by the supplying dealer or finance company.
If you have any complaints please contact the dealer directly or call us and we will endeavour to help you achieve a satisfactory outcome to your complaint.
13. Events Beyond Our Control
The Company makes reasonable endeavors to fully comply with its Terms and Conditions although it is not accountable for a failure to do so as a result of circumstances beyond its control such as acts of god, war, civil disorder or industrial disputes.
14. Reasonably Foreseeable Losses
We act only as an agent to help you acquire a good deal with a dealership and after that your deal is entirely with the dealer should any problem arise. We take no money from you but will refund any money we have made from the deal via the dealership should it become necessary.
All info and prices are provided in good faith however human error can occur and therefore
any deal or details advertised do not constitute an offer until confirmed by the supplying dealership.